Additional Patient Services
El Rio does more than provide medical, dental, laboratory and pharmacy services. Here are some additional services we provide.
Community Health Advisors
Community Health Advisors offer a range of services to address the medical, psychological, and social needs of the patient. They are the liaison between the internal and external social services to ensure the continuity of care throughout the El Rio system and various community agencies. Community Health Advisors are culturally sensitive to ensure a patient receives the best quality of services.
El Rio Eligibility Outreach Workers (E.O.W.) assist people in locating available resources for health care. The eligibility workers have extensive knowledge of state health care programs and discount programs. The E.O.W. will screen patients for potential eligibility with different programs. If the patient is eligible for state programs the E.O.W. will submit the application on line through Health-e-Arizona, Arizona's electronic health care application. Patients can learn if they and/or other family members are eligible for state and community programs such as AHCCCS (Medicaid), KidsCare, Pima Community Access Program (PCAP), or a sliding-fee scale. If the client encounters barriers with the application or documentation needed the E. O. W. will assist with those barriers. The E.O.W. will also educate and inform the patient on how to access services and how their plan or discount programs works.
El Rio assists in transporting some patients from their homes to their medical appointments at El Rio, Clinic Visits, and medical specialists visits. Patients needing rides must request 24 to 48 hours prior to their doctor's appointments at El Rio Health Center. Patient Transportation is available from 8:00am to 5:00pm Monday through Friday. For a reservation, please call (520) 670-3909.
In the spirit of providing "more than just medicine," El Rio Health Center has served as a catalyst for improving access to care for many special population groups, including: women at risk, children, the homeless, individuals with HIV/AIDS and the uninsured. Special program initiatives directed to each of these patient groups have led to better quality and access to care as part of our overall efforts to improve the health and wellbeing of our community. Visit our programs page for summaries of our many health programs.