The Eligibility Outreach Workers (E.O.W.) will assist our community members to locate available resources for health care. The eligibility workers have extensive knowledge of sate health care programs and discount programs. The E.O.W. will screen patients for potential eligibility with different programs. If the patient is eligible for state programs the E.O.W. will submit the application online through Health-e-Arizona, Arizona's electronic health care application development by El Rio and other collaborators. Patients can learn if they and/or other family members are eligible for state and community programs such as AHCCCS, KidsCare, PCAP, or a sliding-fee scale. If the client encounters barriers with the application or documentation needed the E.O.W. will assist with those barriers. The E.O.W. will also educate and inform the patient on how to access services and how their plan or discounts programs work. Once the health care program has been identified for the patient and/or their family members; they may register will El Rio Health Center for both medical and dental services through their health plan or at discounted fees.

Our OB Monitors have extensive knowledge of state health care programs and resources available to assist OB patients with health care coverage. They will screen OB patients for prenatal care coverage through state programs using Health-e-Arizona. If a patient is determined ineligible for state programs; El Rio offers prenatal care through discount pricing. The fees charged for prenatal care are based on household income. Patients requesting prenatal care through El Rio have the choice of services through our Midwives department, Birth and Women's Health Center or our OB/GYN facility.