To provide assistance to the Chief Clinical Officer with oversight and coordination of quality comprehensive medical care to a variety of clinic patients, in an efficient and cost effective manner, for both the specialty unit and the organization. With guidance and leadership from the Chief Clinical Officer, the Medical Director plans, assesses, directs, develops, implements and evaluates clinical and administrative functions and operations of El Rio Health Clinics, to ensure delivery of effective, and appropriate quality patient care is consistent with established regulatory, licensing and practice standards and requirements.
The Medical Director is a member of the clinical staff and engages in the part-time delivery of medical care in conjunction with budgetary, staffing, quality, and other managerial functions of the teams which support the mission and goals of El Rio Health.
The primary goal of the El Rio Health Medical Director (Specialty Behavioral Health) is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
El Rio Health is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, gender identity, gender(sex), sexual orientation, or familial status.
Essential Job Functions:
- Responsible for a number of activities related to the delivery of medical care and specialty clinical services such as patient care, medical protocol development, cost management, and staff supervision and performance reviews.
- Assist with the supervision of provider staff, recruitment, and development and training.
- Serves as primary liaison and support between their specialty unit and Chief Clinical Officer.
- Assists with developing, coordinating and enforcing medical policies. Educates staff on rationale and need for adherence to medical policies.
- Supervises, monitors, audits and evaluates Physicians, Nurse Practitioners, Physician Assistants and/or other clinical staff assigned on their assigned unit.
- Coordinates the peer review of medical staff as assigned.
- Consults and advises medical providers on factors that affect clinical decision making.
- Ensures compliance with medical staff bylaws, rules, policies and procedures and regulations on their assigned unit. Assists with implementing sanctions where indicated.
- Serves as preceptor for mid-levels on their assigned unit.
- Consults with the development and coordination of diagnosis-related practices and guidelines.
- Participates with recruitment of medical staff.
- As delegated and authorized by the Chief Clinical Officer, has the authority to discipline, change schedules, authorize leave and assign duties and other responsibilities of their assigned unit.
- Meets regularly with the Chief Clinical Officer, attends required meetings and as delegated by the Chief Clinical Officer and chairs meetings.
- Assists with the assessment and recommendation of the appropriate use of new technology in treatment of patients.
- Works cooperatively with the Nurse Supervisor, evaluates the Nurse supervisor in conjunction with the Clinic Operations Manager.
- Assures the support of essential medical consultants as needed.
- Assist with the development of an effective credentialing program that will enhance and ensure the highest level of care for El Rio Community Health Center patients.
- Consults and guides assigned staff with resolution of patient grievances and complaints.
- Provides recommendations and makes decisions regarding the assigned clinic’s budget-management, clinical services, and operations to maximize revenue and reduce expenses.
- Addresses clinical issues with regard to patient satisfaction and program development for clinical input
- Support the CCO with the implementation of a professional development program for clinical staff.
Other Duties and Responsibilities:
- Maintain exceptional level of customer service; address and resolve complaints; serve as an example by providing excellent service to internal and external customers, employees and patients.
- Prepares clinical reports and correspondence concerning patients under his/her care to physicians, hospitals, and other individuals and facilities.
- Participates in all appropriate health care activities related to El Rio Community Health Center on a local, state and national level to maintain and enhance El Rio’s image with health agencies, professional associations and the general public.
- In support of the Mission and Vision of El Rio Community Health Center, when associated with and/or identifiable as an employee of El Rio Community Health Center employees will at all times represent themselves as a professional role model of El Rio, serving as a positive informational resource for members of the community.
- Ensures and supports the cost effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources.
- Participates in a learning environment by being willing to learn from other employees, gaining new skills and knowledge to enhance and improve the quality of service provided to patients, visitors, employees, and all internal/external clients or representatives.
- Employees must maintain their skills proficiency with El Rio operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrative new skills in response to software, system, and program improvements or upgrades.
Minimum Education and Experience Requirements:
- Medical Doctor or Doctor of Osteopathy from an accredited program of study
- Three (3) years of experience as a medical provider
- Current and unrestricted license to practice medicine in Arizona
Required Licenses, Certifications, and Registrations:
- Board Certified/Board Eligible by the American Board of Psychiatry and Neurology (ABPN)
- Must become credentialed at El Rio prior to providing patient care
- Must have and maintain a current Arizona state license as a Physician including prescriptive authority
- Must obtain and maintain a current Federal Drug Enforcement Agency License (DEA) for prescribing controlled substances
- Must obtain and maintain current certification in Basic Life Support
If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.
Preferred Education, Experience, Skills, Abilities:
- Master’s Degree preferred, or an equivalent in Public Health Administration or two (2) years’ experience working in a management capacity in a health care institution
- Five (5) years of experience as a medical provider
- Bilingual (English/Spanish) in speaking, reading and writing
- Clinical Knowledge
- Screening and Assessment
- Evaluation and Implementation
- Risk Management
- Evidence-Based Decision Making
- Quality Improvement
- Collaboration and Teamwork
- Cultural Competence
- Management duties include direct supervision of staff physician and clinical staff as assigned.
- Management duties include scheduling staff, employee training, professional development, and annual performance reviews as assigned.
- Communicates effectively and professionally through written, verbal, and interpersonal skills as applied when interacting with employees, internal/external clients or representatives, patients, or visitors, successfully conveying and exchanging information in a positive manner. Ability to listen, communicate, and interact with a wide range of diverse individuals and personalities in a professional manner at all times.
Other Skills and Abilities:
- Knowledge of all requirements of the Licensure and Board Certification regarding medical practice and the continuing medical education and re-certification requirements as described under the rules of the Arizona Board of Medical Examiners and the applicable professional societies.
- Ability to build business/clinical relationships with medical staff and management.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations, such as ICD-10.
- Ability to prepare detailed reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to motivate, train and work effectively with subordinates and leadership.
- Ability to function as a leader and member of a health care delivery team.
- Ability to establish rapport and gain the confidence of others (physicians, nurses, members of the primary care team, patients, executives, community members and associates).
- Ability to respect the differences within the cultural and social backgrounds of all populations.
Workforce Environment/Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please send curriculum vitae to Clinical_recruitment@elrio.org.