El Rio Patients – What you need to know:

Saturday Clinic Closures

  • Northwest, Cherrybell, HealthOn Broadway and HealthOn University are open Monday-Friday during normal business hours, but will be closed on Saturdays until further notice.
  • El Rio Health locations that are open on Saturdays from 8am – 4pm:
      1. El Pueblo Health Center
      2. Congress Health Center 
      3. Southeast Health Center

Dental Clinic Closures

  • Southwest, Northwest and Cherrybell Dental are closed.
  • Congress and Southeast Dental will be remain open for emergency visits only.

If you need to have a routine well visit, physical or check-up

Due to the impact of COVID-19 we ask for you to please call Patient Communications at 520-670-3909 to discuss options for your visit. You can also visit our Telehealth Page to learn more about a telehealth or telephone visit.

If you have an appointment scheduled 

Please limit your visit to our health centers to yourself and no more than one other person if possible.

Telehealth & Telephone Visits

El Rio Health is now scheduling Telehealth and Telephone visits, to learn more click HERE.

Patient Communications

If you have any questions or need additional assistance, please reach out to Patient Communications at 520-670-3909.

Here’s what we know so far

The impact of COVID-19 will look kind of like a severe flu season. Though the virus spreads easily, most cases are mild – sometimes without any symptoms. COVID-19 is not usually lethal. COVID-19 is most dangerous for people who are older adults and those with chronic disease.

Symptoms of COVID-19 include fever, cough and shortness of breath. People who have recently had close contact with someone who has the virus or traveled to an infected area are at a higher risk of getting COVID-19.

How is COVID-19 spread?

COVID-19 is spread when a person who has the virus coughs or sneezes and respiratory droplets are inhaled, like the flu or the common cold. It may also be possible to get COVID-19 by touching a surface where the virus is present and then touching your mouth, nose or eyes.

Things you can do to prevent the spread of COVID-19

Like the flu or the common cold, COVID-19 is spread person to person when an infected person coughs or sneezes and respiratory droplets are inhaled. It may also be possible to contract COVID-19 by touching a surface where the virus is present and then touching your mouth, nose or eyes.

  • Wash your hands with soap and water, for at least 20 seconds
  • If soap and water are not available, use an alcohol-based sanitizer with at least 60% alcohol
  • Keep your hands away from your face
  • Avoid sick people, if you can
  • Stay home if you’re sick
  • Cover your cough and sneeze into a tissue, then toss the tissue in the trash. Wash your hands again 
  • Clean and disinfect frequently touched areas 

What should you do if you feel sick

If you feel sick, call us at 520-670-3909 to talk about your symptoms and options. El Rio Health nurses are available 24/7 on our nurse triage phone line.  Our team will help you decide if you need to be seen, evaluated or tested. COVID-19 tests are in short supply across the country. We do not have test kits at El Rio. If you test negative for the flu, we can get a specimen that will be sent out for testing. There is not a cure for COVID-19 right now. We can help patients who have tested positive for COVID-19 decide what to do.

We are learning more about COVID-19 every day. El Rio Health is working closely with Pima County Health Department and other agencies. El Rio Health is part of the Pima County Task Force for COVID-19.


CDC COVID-19 FAQs (in English & Spanish)
COVID-19 Suspected/Confirmed Handout (in English & Spanish)
Pima County Health Department COVID-19 Website
CDC COVID-19 Website
Cox Communications Connect2Compete Program
Covid-19 Fact Sheets in 3o+ Languages
Arizona COVID-19 Hotline: Dial 2-1-1

Be Alert, Not Anxious!

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